Highly Skilled In-House
Technical Support

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Professional Services

Your enterprise wireless mobile computing system is a significant investment, one that should stand the test of time. But sometimes even the most durable hardware can malfunction or break. If it does, Bar Code Direct will be there with the support and service you need to keep things running smoothly in any environment.

We Offer

  • Comprehensive routine preventive maintenance plans
  • Extended warranty options
  • Help Desk for troubleshooting
  • Fast, reliable technical support (remote and on-site)
  • Repair and replacement services

No matter what equipment you’re using, we’ll manage everything so you don’t have to contact the manufacturer. We respond quickly with our own highly skilled in-house technical personnel or our vendors knowledgeable repair services. We can help with physical damage, malfunctions, internal software adjustments, and more. We also offer spares pool management to minimize your downtime during repairs and maintenance.

Sometimes even the most durable hardware can malfunction or break. If it does, Bar Code Direct will be there with the support services you need to keep things running.

SUCCESS STORIES

Healthcare

The new facilities were up and running hours after the kits arrived. The transition period from one system to another was cut dramatically. What normally takes months and even years, was completed in days. The new company, their employees, and most importantly, their clients experienced a seamless, pain-free merger with limited interruption in the supply chain.
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Bar Code Direct Changes Name to Peak Technologies, LLC

Bar Code Direct is excited to announce that we are in the process of changing our name to Peak Technologies, LLC. 

Bar Code Direct joined the Peak Technologies portfolio one year ago, and over this time we have focused on leveraging the strengths and resources of Peak Technologies’ growing portfolio of companies to increase our solutions offering, geographic presence, and partner ecosystem to better serve our customers.  As we transition to the new Peak Technologies name, we will be updating our website to better reflect our collective end-to-end capabilities including an extensive portfolio of digital supply chain, mobility and retail solutions.

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