Get Real-Time, Actionable Alerts About Customer Activity to Multiple Endpoints
With the IoT SmartHub platform and Honeywell & Zebra smart devices, you get real-time, actionable alerts about customer activity to multiple endpoints, enabling chain-wide
- Improvement in customer satisfaction,
- Shopping experience
- Bottom-line results.
SmartHub alerts employees when:
- Customers enter and exit, allowing them the freedom to work on other tasks,
while also improving safety and preventing loss.
- It offers call button alerts—
Allowing the employee to respond quickly to your customer’s needs
- It alerts them when a customer has lingered in an aisle–
sending a notification after a threshold has been reached–
- Records short videos after triggered events.
SmartHub has presence monitoring.
- Alerting staff to customers waiting at areas of interest.
- It streamlines curbside pick-up,
- Task management alerts for spills, price inadequacies and stocking issues.
By connecting retail associates with customer activity, we help them provide a superior shopping experience.
Fanatics wanted to evolve its communications technology to keep staff better informed and coordinated, ultimately creating a memorable experience for everyone who walks through the door at the flagship store.
Call us today at 800-343-1750
and learn how our consultants can help