Get Real-Time, Actionable Alerts About Customer Activity to Multiple Endpoints
- Improvement in customer satisfaction
- Shopping experience
- Bottom-line results
SMARTHUB ALERTS STORE ASSOCIATES WHEN:
- Customer’s enter and exit, allowing them the freedom to work on other tasks, while also improving safety and preventing loss.
- Customer’s press the SmartHub call button, allowing the employee to respond quickly to your customer’s needs
- Customer’s arrive for a bopis pickup.
- Customer’s linger in a pre-defined area of the store – high value/high shrink – to ensure they visit the customer to help with their shopping experience
- SmartHub records short videos after triggered events
By connecting retail associates with customer activity, we help them provide a superior shopping experience.
Fanatics wanted to evolve its communications technology to keep staff better informed and coordinated, ultimately creating a memorable experience for everyone who walks through the door at the flagship store.
Call us today at 800-343-1750
and learn how our consultants can help