Maximizing ROI with Maintenance and Hardware Support

Enterprise wireless mobile computing and barcoding systems are a major strategic investment for any business. To maximize that investment, you need to choose the right technology solutions and perform the right preventive maintenance and hardware support.

At Bar Code Direct, we recommend rugged enterprise Zebra solutions to meet today’s barcoding, mobile computing, and printing needs. Zebra is the global leader in enterprise wireless and mobile technologies, specializing in ultra-durable and high-performance devices that maximize cost-effectiveness.

To complement the reliability and performance of Zebra solutions, we also provide comprehensive preventive maintenance and hardware support plans.

Maintenance and support are crucial to extending the life of any technology, and they’re also the key to keeping your equipment running seamlessly and securely.

How Maintenance and Support Benefits Your Bottom Line

  1. Performing routine preventive maintenance keeps devices running optimally and minimizes potential downtime for reactive maintenance and repairs. This way, your operations can continue running seamlessly and generating revenue and profits for your business.
  2. Updates to firmware or software are critical to keeping up with the latest security standards and protecting you and your customers. With the proliferation of cyberattacks against businesses of all sizes, these updates are more important than ever for avoiding a potentially costly and damaging data breach.
  3. Remote device diagnostics offer additional time and cost-saving benefits. Through our help desk, our team can diagnose and repair device issues remotely, without the cost and time of a trip to a repair depot.
  4. In the event of a damaged device or a malfunction that can’t be fixed remotely, our factory-trained and certified technicians can perform on-site or depot repairs. We can even maintain a spare pool of devices to swap with any devices that need to be replaced or taken out of service for repairs.

This is another way to minimize downtime in your business and ensure continuous scanning, mobile computing, and printing operations with minimal or no interruption.

Bar Code Direct Maintenance and Support Options

When you choose our maintenance and hardware support, we create a plan that’s custom-tailored to your specific needs and budget. We offer a full menu of maintenance and support options:

  • Comprehensive routine preventive maintenance plans
  • Extended warranty options
  • Help Desk Services
  • Fast, reliable technical support (remote and on-site)
  • Repair and replacement services

The exact configuration and scope of coverage is entirely up to you. We’ll work with you to develop a plan that makes the most sense (and dollars and cents) for your business.

No matter what equipment you’re using, we can manage everything so you don’t have to contact a manufacturer or take on the responsibility yourself. We respond quickly with our own highly skilled in-house technical personnel or our vendors’ knowledgeable repair services.

We can help with physical damage, malfunctions, internal software adjustments and updates, firmware upgrades, and much more.

If maximizing your technology ROI is a priority for your business, we’d be happy to develop a maintenance and support plan to meet your needs.

Visit or call 1.800.343.1750 to request a FREE consultation and quote.

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Bar Code Direct Changes Name to Peak Technologies, LLC

Bar Code Direct is excited to announce that we are in the process of changing our name to Peak Technologies, LLC. 

Bar Code Direct joined the Peak Technologies portfolio one year ago, and over this time we have focused on leveraging the strengths and resources of Peak Technologies’ growing portfolio of companies to increase our solutions offering, geographic presence, and partner ecosystem to better serve our customers.  As we transition to the new Peak Technologies name, we will be updating our website to better reflect our collective end-to-end capabilities including an extensive portfolio of digital supply chain, mobility and retail solutions.